Frequently Asked Questions on Evidence and Process
Answers on remit, boundaries, evidence grading, timelines and lawful methods, so clients understand what an investigation covers and where it stops.
Scope
Work is investigative and evidentiary, with no advice, custody or enforcement.
Evidence grading
Findings are graded from verified to insufficient evidence, never overstated.
Timelines
Case duration depends on the material available and the domains involved.
Lawful methods
Only public records, client-supplied material and authorised sources are used.
Digital Asset Claims FAQ
We investigate the movement, history and evidential trail of digital assets across financial intelligence, digital-asset and wallet investigation, network and IP forensics, device attribution, geolocation and timeline reconstruction, identity resolution, fraud investigation and evidentiary reporting.
Topics most often raised before and during a case
Digital Asset Claims publishes the same answers for clients and the public, grounded in the evidence principle rather than sales language.
No guarantees
No engagement promises that an asset will be identified or returned.
Lawful access only
Unauthorised access to systems, accounts or wallets is never used or accepted.
Confidentiality
Case material is handled under written confidentiality terms.
Complaints
A written complaints process is available on request.
Questions answered before a case begins
A fixed set of scoping questions is addressed before any case opens, covering remit, evidence grading, timelines and lawful method.
Remit
The work covers investigation and reporting, not advice or custody.
Evidence grading
Findings are graded honestly, never inflated to please a client.
Timelines
Duration depends on the domains involved and material available.
Lawful method
Only public records, client material and lawful sources are used.
Questions answered during a live case
Once a case is open, operational questions are handled in writing, covering status, evidence shape, corroboration and methodology decisions.
Status
Progress updates are shared through the agreed case channel.
Shape
The likely report structure is shared before completion for sign-off.
Methodology
Analytical methods applied to the case are explained on request.
Gaps
Any documented gaps are flagged as soon as they are identified.
Questions the practice deliberately refuses to answer
Some questions are outside remit by design. Predictions of case outcome, legal advice and endorsements of third parties are not part of investigation work.
No predictions
Case outcomes and asset restitution are never predicted in advance.
No legal advice
Legal strategy and enforcement options are left to a client's own advisers.
No endorsements
Lawyers, platforms and third parties are not endorsed or ranked.
No persuasion
No argument is made for or against a client's decision.